Amazon Prime Membership FTC Settlement
Amazon Prime Membership FTC Settlement
Not Accepting Submissions
Amazon has agreed to pay $2.5 billion to settle allegations by the Federal Trade Commission (FTC) that Amazon.com, Inc. used manipulative, coercive, or deceptive user-interface designs, known as "dark patterns," to trick millions of consumers into enrolling in automatically renewing Amazon Prime subscriptions without their express informed consent. It is alleged that Amazon intentionally complicated the cancellation process to prevent users from terminating their memberships. Eligible consumers can receive reimbursement of their Amazon Prime fees, up to $51.
Eligibility
You are eligible for an automatic payment if you are a U.S. consumer who signed up for Amazon Prime through a challenged enrollment flow during the claim period (between June 23, 2019 and June 23, 2025).
You are a United States consumer
You enrolled in Amazon Prime through a Challenged Enrollment Flow between 6/23/2019 and 6/23/2025
You used no more than three Prime benefits in a 12-month period between 6/23/2019 and 6/23/2025
You have not yet received an automatic refund
"Challenged enrollment flows" include the Universal Prime Decision Page and the Shipping Option Select Page. You may be eligible for a Claims Process Payment (non-automatic payment) if you meet the above requirements except that you used less than 10 Prime benefits during the claims period. Prime benefits include delivery, shopping, streaming, reading and other benefits provided to Prime members
FAQ
Our mission is to help people get the compensation they deserve. We are providing this information and a direct link to the official site to ensure you don't miss out on money you may be owed. However, this will mean that claims submitted for this settlement will not be reviewed, monitored, or have additional support from ClaimsHero.
No. For this claim, we are directing you to the official claims administrator website. There are no fees from ClaimsHero. This is different from our full-service representation campaigns, where we work on a contingency basis, review and monitor the status of your claim, and only get paid if your claim is successful.
Our goal is to raise awareness and guide you to the official claims website. We do not review your claim, handle your documents, monitor the status of your claim, contact you if there are any needed revisions or updates, or represent you in this specific matter. Our goal is to ensure you are provided a path to make your claim.
You must file your claim directly on the official settlement website, which is managed by the court-appointed claims administrator. The only place to submit your claim is through the link provided above.
All questions about your claim must be directed to the claims administrator. Because we simply provide a path to the claims administrator’s website to submit, our support team does not have access to your submission details. You can find their contact information on the official website through the link provided above.
File Your Claim by July 27, 2026
Receive up to $51 in reimbursement for Amazon Prime membership fees.
No proof of purchase required; use your Claim ID or attest under penalty of perjury.
Choose payment via PayPal, Venmo, or a mailed check.
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