ClaimsHero Referral Program Terms and Conditions

The following terms and conditions apply to participants in the Referral Program offered by ClaimsHero Holdings LLC (“ClaimsHero”). If you choose to participate in the Referral Program as either a Referrer or a Referral, your participation indicates your agreement to these terms and conditions, as well as ClaimsHero's Terms of Use and Privacy Policy.

The Referral Program is offered by ClaimsHero in accordance with the Arizona Rules of Professional Conduct, including the abolition of E.R. 7.2(b) effective January 1, 2021.

A "Referrer" means an existing ClaimsHero user who refers friends, family members, or business associates to ClaimsHero through a unique campaign-specific referral link provided under the Referral Program. The term “Referral” means a person who does not have an existing ClaimsHero user account at the time of referral and uses a Referrer’s unique campaign-specific referral link to submit an intake form for the referred campaign on ClaimsHero’s website.

By participating in the ClaimsHero Referral Program, all Referrers and Referrals agree to the following terms and conditions:

Individuals must be at least 18 years old to participate in the Referral Program.

A Referral must be a friend, family member, or business associate of the Referrer. A Referral may not have an existing ClaimsHero user account at the time of referral.

A Referrer must be an existing ClaimsHero user at the time of referral. A Referrer may only refer friends, family members, or business associates to ClaimsHero. To earn referral rewards, Referrers must use the unique campaign-specific referral link provided under the Referral Program to refer Qualified Referrals, as defined below, and must comply with any campaign-specific requirements.

Referrers may only earn rewards for Qualified Referrals. For a Referral to become a Qualified Referral, all of the following conditions must be met:

• The Referral is at least 18 years old;
• The Referral submits a complete and accurate campaign intake form via a Referrer's unique campaign-specific referral link;
• ClaimsHero determines, in its sole discretion, that the Referral meets the eligibility criteria for a valid claim under the referred campaign;
• The Referral signs a retention agreement with ClaimsHero for the referred campaign and ClaimsHero countersigns the retention agreement for the referred campaign. For the avoidance of doubt, a Referral is not a Qualified Referral unless and until ClaimsHero enters into a fully executed, countersigned retention agreement with the Referral.
• The Referral consents to ClaimsHero disclosing to the Referrer that the Referral retained ClaimsHero as legal counsel.

• Campaign-Specific Rewards: The available rewards under the Referral Program will vary on a campaign-specific basis. The Referral Program Terms and Conditions will be updated whenever new campaigns are added or changes are made to existing campaigns. The currently offered referral campaigns and available rewards for each campaign as follows:
  • Mercor Data Breach Campaign: Referrers will earn a $30 reward for each Qualified Referral for the Mercor Data Breach Campaign. Referrers will also earn an additional $100 bonus reward for every 5 Qualified Referrals. The maximum total rewards that a Referrer can receive under the Mercor Data Breach Campaign is $2,000. Earned rewards will be paid to a Referrer within 30 days after a Referral becomes a Qualified Referral.
  • MLS Broker Fees Campaign: Referrers will earn a $50 reward for each Qualified Referral represented by ClaimsHero who receives a payment pursuant to a related class action settlement, as detailed here. Earned rewards will be paid to a Referrer within 30 days after a Referral’s class action settlement payment is received.
• Reward payments to Referrers may be made directly by ClaimsHero or through a third-party service provider, at ClaimsHero’s discretion.
• Referrers must verify their identity and payment method before receiving any earned referral rewards.
• Referrers will only earn referral rewards for Qualified Referrals. Rewards will not be earned for:
  • Referrals who do not enter into a fully executed, countersigned retention agreement (i.e. signed by both Referral and ClaimsHero).
  • Referrals who ClaimsHero determines, in its sole and absolute discretion, do not meet the eligibility criteria for a valid claim under the referred campaign.
  • Referrals who have previously submitted an intake form or have existing user accounts with ClaimsHero. Only first-time Referrals are eligible under this program.
  • Multiple referrals of the same individual. The same person may not be referred more than once. If a Referral was referred by more than one Referrer, the Referrer who has earned the referral reward will be determined by the unique campaign-specific referral link used to submit the Referral’s intake form.

Direct solicitation of anyone who is not a friend, family member, or business associate is strictly prohibited. All Referrals must be personally known by the Referrer. Any participant found engaging in prohibited behavior will be disqualified from the Referral Program and forfeit any referral rewards. Each Referral must be an individual that the Referrer has a direct, personal relationship with. Referrers may not distribute a referral link or otherwise solicit anyone through mass email, any form of commercial advertising, or other similar means. Referrers are not authorized to use any trademark or other intellectual property of ClaimsHero without the prior written consent of ClaimsHero.

Acceptable types of referral communications include:

• Text message (SMS) to your friends, family members, or business associates
• Direct message (DM) through social media platforms to your friends, family members, or business associates
• Email communication to your friends, family members, or business associates

Once a Qualified Referral has been confirmed, referral rewards will be paid in accordance with ClaimsHero's internal policies and the specific terms for each campaign. ClaimsHero reserves the right to determine the timing and method of payment for each campaign.

Important Legal Note: Referral rewards cannot be paid unless a Qualified Referral provides explicit informed consent for ClaimsHero to disclose to the Referrer that the Qualified Referral retained ClaimsHero as legal counsel. The only information that will be disclosed to a Referrer is that a Qualified Referral has retained ClaimsHero as legal counsel. The Referrer will not receive a referral reward if the Referral does not provide this consent. The Referrer is not entitled to any other information about the Referrer and ClaimsHero is prohibited from disclosing any other information about a client representation.

ClaimsHero may periodically update or launch new campaigns that impact the referral rewards available. The terms and specific rewards for each campaign will be announced and apply exclusively to Referrers and Referrals under that campaign.

ClaimsHero reserves the right to modify or terminate the Referral Program at any time without prior notice. Any changes to the terms or the Referral Program will be effective upon posting to the ClaimsHero website.

Participation in the Referral Program does not create any employment or agency relationship between ClaimsHero and the Referrer. All Referrers are independent and are solely responsible for any tax implications arising from the receipt of referral rewards.

We reserve the right to suspend your account and/or revoke any earned referral rewards if we detect any activity by a Referrer and/or Referral that violates the Referral Program terms and conditions, ClaimsHero's Terms of Use, or Privacy Policy. We also reserve the right to investigate anyone’s participation in the Referral Program for potentially fraudulent activity, including but not limited to the submission of fraudulent or false information on an intake form or in support of a claim. If such activity is found, we may take appropriate action, including terminating the participation in the Referral Program and/or terminating ClaimsHero's legal representation.

ClaimsHero is an Arizona law firm, and the Referral Program is offered by ClaimsHero in accordance with the Arizona Rules of Professional Conduct, including the abolition of E.R. 7.2(b) effective January 1, 2021.