Mis-sold car finance claims involve situations where a finance broker, most likely the car dealer was not transparent about commissions and interest charges.

Both Personal Contract Purchase (PCP) and Hire Purchase (HP) agreements for new and used vehicles may have been misold.The Financial Conduct Authority (FCA) found that as much as 40% of car finance agreements may have involved hidden commission arrangements where lenders allowed brokers to up the interest rates to increase their commissions.

Your car finance agreement may have been mis-sold if the salesperson did not inform you that they would receive a commission from the lender for arranging the finance.

The amount you may be able to claim depends on factors like:

• The original loan amount (larger loans tend to result in higher compensation)
• The length of your finance agreement (longer terms mean more potential for a refund)
• The amount of commission involved.

The FCA estimates that on a typical car finance agreement of £10,000 higher commission resulted in customers paying £1100 more in interest charges over the four-year term of an agreement.

No, there is no fee if there is no win. You only pay solicitor fees on successful recoveries, which will not exceed 30% plus VAT of the recovered amount for a successful claim.

No, you do not have to hire a law firm or service provider to make a claim.

Our partner law firm will lodge a claim on your behalf on a no win no fee basis, meaning you are at no financial risk to making a claim.

You can make a mis-sold car finance claim against any lender or vehicle manufacturer if you financed through a UK dealership or broker.

Agreements going back to 2007 may still be eligible, depending on the circumstances. The sooner you start your claim, the easier it will be to gather supporting evidence.

Once we have all your required documents, our partner law firm will start the process right away. Rest assured, our dedicated team will keep you updated and push for the swiftest possible resolution of your claim.

Yes, you can pursue a mis-selling complaint whether your agreement is still running or has already ended.

Don't worry if you no longer have your original vehicle purchase and finance documents. In most cases, all the information needed to validate your claim can be found by conducting a soft credit check and liaising with the relevant lenders. This will not impact your credit score. Just enter a few basic details and we'll do the rest!

No, exercising your legal right to complain about an improperly sold financial product will not harm your credit rating. Lenders are not allowed to discriminate against you for making a legitimate claim.