'NGL Pro' App FTC Settlement
'NGL Pro' App FTC Settlement
The company behind the 'NGL Pro' app has agreed to pay $4.5 million in refunds to settle Federal Trade Commission (FTC) allegations of marketing to minors without parntal concent, deceptive marketing and unauthorized charges related to its 'NGL Pro' subscription.
Claim Value:
Varies
Overview
'NGL', an anonymous messaging app popular with teens, has agreed to pay $4.5 million in consumer refunds to settle allegations that the app engaged in deceptive marketing and violated laws designed to protect the safety of minors online by marketing to minors without parental consent. It is alleged that the app sent AI-generated messages that appeared to come from real people, falsely promising that if they upgraded to 'NGL Pro,' they would be able to see the identity of the person messaging them. Then, instead of paying a one-time fee, the user would be set up to pay a weekly fee of $9.99.
Eligibility
You may be eligible for a refund if you paid for 'NGL Pro' and experienced unauthorized or deceptive charges between January 2022 and July 2024.
You paid for 'NGL Pro' between January 2022 and July 2024
You experienced unauthorized charges (such as recurring weekly fees) during this period of time
Must be 18 to complete the refund form or have a parent or guardian complete for you
File Your Claim by April 6, 2026
Submit your claim online to receive a refund for unauthorized 'NGL Pro' charges.
Payments are expected to be distributed in 2026 via PayPal or paper check.
Frequently Asked Questions
Our mission is to help people get the compensation they deserve. We are providing this information and a direct link to the official site to ensure you don't miss out on money you may be owed. However, this will mean that claims submitted for this settlement will not be reviewed, monitored, or have additional support from ClaimsHero.
No. For this claim, we are directing you to the official claims administrator website. There are no fees from ClaimsHero. This is different from our full-service representation campaigns, where we work on a contingency basis, review and monitor the status of your claim, and only get paid if your claim is successful.
Our goal is to raise awareness and guide you to the official claims website. We do not review your claim, handle your documents, monitor the status of your claim, contact you if there are any needed revisions or updates, or represent you in this specific matter. Our goal is to ensure you are provided a path to make your claim.
You must file your claim directly on the official settlement website, which is managed by the court-appointed claims administrator. The only place to submit your claim is through the link provided above.
All questions about your claim must be directed to the claims administrator. Because we simply provide a path to the claims administrator’s website to submit, our support team does not have access to your submission details. You can find their contact information on the official website through the link provided above.
If you have more questions, please visit the official website of this settlement and contact the claims administrator.
