The company behind the 'NGL Pro' app has agreed to pay $4.5 million in refunds to settle Federal Trade Commission (FTC) allegations of marketing to minors without parntal concent, deceptive marketing and unauthorized charges related to its 'NGL Pro' subscription.
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'NGL', an anonymous messaging app popular with teens, has agreed to pay $4.5 million in consumer refunds to settle allegations that the app engaged in deceptive marketing and violated laws designed to protect the safety of minors online by marketing to minors without parental consent. It is alleged that the app sent AI-generated messages that appeared to come from real people, falsely promising that if they upgraded to 'NGL Pro,' they would be able to see the identity of the person messaging them. Then, instead of paying a one-time fee, the user would be set up to pay a weekly fee of $9.99.
You may be eligible for a refund if you paid for 'NGL Pro' and experienced unauthorized or deceptive charges between January 2022 and July 2024.
You paid for 'NGL Pro' between January 2022 and July 2024
You experienced unauthorized charges (such as recurring weekly fees) during this period of time
Must be 18 to complete the refund form or have a parent or guardian complete for you
Submit your claim online to receive a refund for unauthorized 'NGL Pro' charges.
Payments are expected to be distributed in 2026 via PayPal or paper check.
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