

USAA has agreed to a $5 million settlement to resolve claims that the insurance company failed to pay interest on late fee refunds issued to Maryland policyholders. Payments will be made automatically, as a statement credit for current policyholders or a check mailed to former policyholders.
The USAA Late Fee Interest Payment Settlement resolves a class action lawsuit (Black et al. v. USAA General Indemnity Company) alleging that USAA and related companies failed to pay interest on late fee refunds issued following a 2020 Maryland Insurance Administration Consent Order. USAA has agreed to a $5 million settlement to compensate current and former policyholders who were charged late fees on Maryland policies between 2011 and 2019 and received a refund but no interest. No claim form is required for this settlement. Payments will be made automatically, as a statement credit for current policyholders or a mailed check for former policyholders.
You may be eligible for benefits if you were a policyholder of a USAA insurance policy in Maryland who received a late fee refund, as ordered by the Maryland Insurance Commissioner in 2020, but you did not receive any interest on this refund.
You held an insurance policy in Maryland with any of the USAA Defendant Insurance Companies
You were charged a late fee by your insurance company
You received a refund for the late fee charge(s) pursuant to a 2020 order by the Maryland Insurance Commissioner
You did not receive interest on the refund you were paid
The USAA Defendant insurance companies include: USAA General Indemnity Company, Garrison Property and Casualty Insurance Company, United States Automobile Association and USAA Casualty Insurance Company. If you are a former policyholder, make sure that your current address has been updated with your insurance company.
Payments are automatic for eligible members.
Current policyholders get a statement credit.
Former policyholders get a check by mail.
Our mission is to help people get the compensation they deserve. We are providing this information and a direct link to the official site to ensure you don't miss out on money you may be owed. However, this will mean that claims submitted for this settlement will not be reviewed, monitored, or have additional support from ClaimsHero.
No. For this claim, we are directing you to the official claims administrator website. There are no fees from ClaimsHero. This is different from our full-service representation campaigns, where we work on a contingency basis, review and monitor the status of your claim, and only get paid if your claim is successful.
Our goal is to raise awareness and guide you to the official claims website. We do not review your claim, handle your documents, monitor the status of your claim, contact you if there are any needed revisions or updates, or represent you in this specific matter. Our goal is to ensure you are provided a path to make your claim.
You must file your claim directly on the official settlement website, which is managed by the court-appointed claims administrator. The only place to submit your claim is through the link provided above.
All questions about your claim must be directed to the claims administrator. Because we simply provide a path to the claims administrator’s website to submit, our support team does not have access to your submission details. You can find their contact information on the official website through the link provided above.
If you have more questions, please visit the official website of this settlement and contact the claims administrator.