Zales TCPA Violations Settlement
Zales TCPA Violations Settlement
Not Accepting Submissions
Zale Delaware Inc., the parent company of Zales Jewelers, has agreed to a $7.54 million settlement to resolve a class-action lawsuit alleging violations of the Telephone Consumer Protection Act (TCPA). The lawsuit claimed that Zales sent unsolicited promotional text messages to individuals whose phone numbers were listed on the National Do Not Call Registry. The settlement will provide cash payments to eligible individuals who received marketing text messages from Zales without their prior express consent.
Eligibility
The settlement benefits individuals in the United States who received certain unsolicited promotional text messages from Zales between October 15, 2020, and July 28, 2025.
Received more than one promotional text message from Zales between October 15, 2020, and July 28, 2025.
Did not provide their phone number to the company.
Had their number registered on the National Do Not Call Registry for at least 30 days before receiving at least two of the text messages.
FAQ
Our mission is to help people get the compensation they deserve. We are providing this information and a direct link to the official site to ensure you don't miss out on money you may be owed. However, this will mean that claims submitted for this settlement will not be reviewed, monitored, or have additional support from ClaimsHero.
No. For this claim, we are directing you to the official claims administrator website. There are no fees from ClaimsHero. This is different from our full-service representation campaigns, where we work on a contingency basis, review and monitor the status of your claim, and only get paid if your claim is successful.
Our goal is to raise awareness and guide you to the official claims website. We do not review your claim, handle your documents, monitor the status of your claim, contact you if there are any needed revisions or updates, or represent you in this specific matter. Our goal is to ensure you are provided a path to make your claim.
You must file your claim directly on the official settlement website, which is managed by the court-appointed claims administrator. The only place to submit your claim is through the link provided above.
All questions about your claim must be directed to the claims administrator. Because we simply provide a path to the claims administrator’s website to submit, our support team does not have access to your submission details. You can find their contact information on the official website through the link provided above.
File Your Claim by October 27, 2025
Submit a valid claim to receive a cash payment of up to $100.
File your claim online through the official settlement website.
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